Developing e-government for better public services within European Union

Abstract

The aim of this study is to reveal the progress in developing e-government services within the European Union. Currently, the issues of e-government development and political priorities for European public administrations are very much debated. First, some reasons for developing e-government services in the European Union are disclosed, and second, the recent evolutions of e-government services in Romania are analyzed. The findings of this study reveal that developments over the last years have brought a significant step closer to the achievement of a good sophistication stage and online availability of public services. Furthermore, there is a need for taking a series of measures in order to develop the e-government services, from which the citizens, the businesses and the public institutions could benefit.