Double loop learning in organizations correct errors

  • Argyris C
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Abstract

The inability to uncover errors and other unpleasant truths arises from faulty organizational learning. Such habits and attitudes which allow a company to hide its problems lead to rigidity and deterioration. This process can be reversed by a method called double loop learning. Double loop learning is a method that includes the process of detecting and attempting to correct error and the process of questioning underlying organization policies and objectives. It is a method that requires honesty in order to be effective. Often, companies are unaware of the inconsistencies in their organization that prevent effective double loop learning. People do not realize that they are not using their own good theories in their plans and actions. Workshops and seminars can be helpful to these people. In well-designed sessions managed by an expert, problems can come to the surface and double loop learning can result. Charts.

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  • Chris Argyris

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