Eight critical steps to improve workplace performance with cross-cultural teams.

  • Uday-Riley M
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Abstract

Multinational project teams, even when following a rigorous project management methodology, can be challenged by interpersonal and task issues created by cross-cultural differences. This article is for people who work with and on multinational project teams in any industry. It provides eight critical steps that many organizations have followed in management and leadership of project teams and describes specific conflicts that arise as a result of following these essential steps in multinational environments. Specific tips and tools are described to prevent many of these conflicts from arising in the first place, but if conflicts do arise, the article provides several options for addressing them in a way that considers and respects cultural diversity. The article includes brief examples from multinational project teams, including specific examples of what went right and why, as well as lessons learned. [ABSTRACT FROM AUTHOR]

Author-supplied keywords

  • CONFLICT management
  • CROSS-cultural differences
  • DIVERSITY in the workplace
  • LEADERSHIP
  • PROJECT management

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Authors

  • Marcey Uday-Riley

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