The article presents the results of a research on the use of enterprise resource planning (ERP) management systems in the petroleum and natural gas industry. It focuses on the years 1990 through 2005, when the SAP brand of ERP software became the industry standard. The study analyzed the impact which adoption of ERP had on profitability, which is defined in terms of productivity, price recovery, product mix and capacity utilization. It was found that ERP led to significant benefits in terms of productivity and capacity utilization.
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