The article presents empirical evidence for the effectiveness and efficiency of a modified version of Trochim's (1989a, b) concept mapping approach to define the characteristics of an adaptive learning environment. The effectiveness and the efficiency of the method are attributed to the support that,it provides in terms of elicitation, sharing, reflection and representation of knowledge. It produced valuable results in a very short time as compared to classical techniques such as questionnaires and interviews. The interpretation of data suggests some theoretical considerations and practical solutions for the design and development of an adaptive e-learning environment. The research also points to a number of ways to improve the technique in terms of time for discussing ideas, visualization, and explicit support for generating unconventional ideas.
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