Exploratory factors influencing information and communication technology diffusion and adoption within Australian construction organizations: A micro analysis

Abstract

The purpose of this study was to explore and identify factors affecting adoption and implementation of information and communication technology (ICT) in large ICTexperienced Australian construction organizations. During 2002 the researchers undertook an online survey, supplemented by a hardcopy collection option, to gather data from three major construction organizations with many years experience with implementing and adopting IT. The analysis concentrated on a common class of ICT adopted across the three organizations so that factor analysis could be validly undertaken. Results identified 11 factors that were found to influence ICT diffusion and adoption by the organizations that were grouped into management, individual, technology and workplace environment categories. These concurred with theory from the change management, innovation diffusion and organizational learning literature. Further, indepth qualitative analysis through case studies (beyond the scope of this paper) also helped to explain and make sense of the results. The results help to better explain human related factors in particular in terms of the broader and emerging literature of organizational learning and innovation adoption with a clear focus on how the peopleside of ICT diffusion and adoption is undertaken. This ICT diffusion and adoption study is undertaken at the firmlevel (micro analysis) as opposed to the industry level (macro analysis) and so provides insights into the interplay between diffusion and adoption concepts. © 2005, Emerald Group Publishing Limited