Extending usability inspection techniques for collaborative systems

  • Drury J
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Collaborative computer systems are in widespread use, but relatively little is known about how to evaluate their usability. My research focuses on extending usability inspection techniques for evaluating collaborative systems, using an iterative empirical approach. I am also looking for patterns in characteristics of collaborative systems that could provide guidance regarding the type of evaluation method that would be best applied to a given system. This project will add techniques, as well as guidance for using them, to the interactive software designer's toolkit, to help ensure that usable collaborative systems are delivered to the customer. Copyright © 2012 ACM, Inc.

Author-supplied keywords

  • CSCW
  • Cognitive systems
  • Cognitive walkthrough
  • Collaborative systems
  • Computer supported cooperative work
  • Computer systems
  • Evaluation
  • Heuristic evaluation
  • Human engineering
  • Inspection
  • Inspection methods
  • Iterative methods

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  • J Drury

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