This paper examines why some small firms offer Flexible Workplace Policies (FWPs) while others do not and what factors contribute to the offering and use of FWPs within small firms. A multiple case study is employed using multiple data sources on seventeen information technology (IT) small firms in Canada. Findings reveal three types of firms with regard to their flexibility, work- ing hours, and approaches to time. Among these firm types, discernible patterns emerged based on the owners’ past employment experiences and personal ap- proaches to work-life balance. Our results suggest that structured social relations experienced through past places of employment have lasting effects on small firm owners in their current firms.
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