Game-based trust

  • Matyas S
  • Kato D
  • Shime T
 et al. 
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Abstract

Trust stands at the beginning of every meaningful interaction be-tween members of any kind of community – be it in the real world or in a virtual one. But how could an application look like that helps to create or even foster the interpersonal trust of its users? We developed a game – Kokochi – with the goal to positively affect the interpersonal trust level of its players. We evaluated Kokochi in two case studies and compared the results with a control group that didn´t play the game. We could show that playing the game – featur-ing three unique game elements to enhance trust: disclosure of personal infor-mation (emotional statements), collaborations (face-to-face) and showing goodwill towards other players (virtual hugging) – resulted in an (significant) higher interpersonal trust level of the subjects after the game than they had before.

Author-supplied keywords

  • Collaboration
  • Emotion
  • Location-based gaming
  • Trust

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Authors

  • Sebastian Matyas

  • Daishi Kato

  • Takao Shime

  • Kazuo Kunieda

  • Keiji Yamada

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