ISACA’s COBIT is widely used to assess the maturity of process capability in many enterprises. It’s last version is COBIT 5, which proposes a process assessment as a part of a process improvement initiative or as part of a capability determination approach. Two important steps of the COBIT 5 assessment process are data collection and data validation. This paper proposes process mining as a method to improve the traditional data collection and validation. An internal blog of a private university in Indonesia is analyzed as a case study to implement the model being proposed. The result shows that this model is proven as implementable in a real case of managing operations of a university blog. The resulted findings of the process mining can be combined with the findings of other assessment methods to enhance the result of the assessment program.
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