Implementing Six Sigma

  • Antony J
  • Banuelas R
  • Knowles G
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For the effective implementation of Six Sigma projects, organisations must understand the critical success factors that will make the application successful. Critical success factors represent the essential ingredients without which a project stands little chance of success. The authors present some essential ingredients for Six Sigma implementation, generated from a pilot survey conducted in UK manufacturing and service organisations.

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  • J Antony

  • R Banuelas

  • G Knowles

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