Surveys were conducted to evaluate the effectiveness of safety programs at individual firms. The survey included individuals at all organizational levels within a firm. More than 50,000 questionnaires have now been placed in the database. Analysis of responses to the questionnaires in the database have indicated that there is a need for better understanding of how safety policies and programs affect the behavior of workers at all organizational levels. Responses indicated that executives and top managers consider programs to be effective, while employees rate them lower. Recognition given to individuals for good safety performance was seen as the least effective management system. Handling of rules violations and the disciplinary process received low ratings as did supervisor training, safety inspections, and handling of alcohol and drug abuse problems. Hourly employees generally exhibited a lower positive response in each category than did managers who tended to show more optimism regarding safety system effectiveness. The author concludes that the initial survey can serve as a baseline for further studies in a firm and many have used the findings as an educational tool to assist them in developing or revamping existing programs.
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