Improving health services to displaced persons in Aceh, Indonesia: a balanced scorecard.

  • Chan G
  • Parco K
  • Sihombing M
 et al. 
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Abstract

After the Indian Ocean tsunami in December 2004, the International Organization for Migration constructed temporary health clinics to provide medical services to survivors living in temporary accommodation centres throughout Aceh, Indonesia. Limited resources, inadequate supervision, staff turnover and lack of a health information system made it challenging to provide quality primary health services.

Author-supplied keywords

  • Clinical Competence
  • Consumer Satisfaction
  • Disasters
  • Health Facility Administration
  • Health Personnel
  • Health Personnel: education
  • Health Personnel: psychology
  • Health Services Accessibility
  • Health Services Accessibility: organization & admi
  • Health Services Administration
  • Homeless Persons
  • Humans
  • Indonesia
  • Maternal Health Services
  • Maternal Health Services: organization & administr
  • Quality of Health Care
  • Quality of Health Care: organization & administrat

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Authors

  • Grace J Chan

  • Kristin B Parco

  • Melva E Sihombing

  • P Tredwell

  • Edward J O Rourke

  • Susan P Tredwell

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