Information Processing , Knowledge Development , and Strategic Supply Chain Performance

Abstract

Little is known about why some supply chains perform well while others do not.Drawing on the knowledge-based view of the firm and theory from the informationprocessing and organizational learning literatures, we devised a model linking knowledgedevelopment to cycle time in strategic supply chains—chains whose members arestrategically, operationally, and technologically integrated. Using data from 58 chainsin a Fortune 500 firm, we found that the knowledge development process explainedsubstantial variance in cycle time.