Information systems project abandonment: A stakeholder analysis

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Abstract

This case study reports on the experience of an organization in Singapore in implementing and eventually abandoning an electronic procurement project. By means of a stakeholder analysis, it examines stakeholders' roles in the organization's decision to abandon the software project. This study uses Freeman's stakeholder analytical framework (Freeman, R. (1984). Strategic management: a stakeholder approach. Massachusetts: Pitman) to interpret data and develop four major findings. By providing a better understanding of project stakeholders' perceptions, expectations and interrelationships during project development, this study presents researchers with a project abandonment evaluation framework that is enhanced with a stakeholder perspective. The lessons learned from the case analysis can also offer practitioners useful insights on how to manage stakeholders in information systems development projects. © 2005 Elsevier Ltd. All rights reserved.

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Pan, G. S. C. (2005). Information systems project abandonment: A stakeholder analysis. International Journal of Information Management, 25(2), 173–184. https://doi.org/10.1016/j.ijinfomgt.2004.12.003

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