Integration of a nationally procured electronic health record system into user work practices

  • Cresswell K
  • Worth A
  • Sheikh A
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Abstract

Evidence suggests that many small- and medium-scale Electronic Health Record (EHR) implementations encounter problems, these often stemming from users' difficulties in accommodating the new technology into their work practices. There is the possibility that these challenges may be exacerbated in the context of the larger-scale, more standardised, implementation strategies now being pursued as part of major national modernisation initiatives. We sought to understand how England's centrally procured and delivered EHR software was integrated within the work practices of users in selected secondary and specialist care settings.

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Authors

  • Kathrin M. Cresswell

  • Allison Worth

  • Aziz Sheikh

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