This paper reports on the intervention phase of a participatory action study designed to improve the practice environment within a critical care unit in a research teaching hospital. The intervention strategy involved the hiring of a facilitator who worked with unit staff to engage in a process of addressing their priority issues related to the practice environment. Examples of interventions included staff retreats, communication workshops, task groups and leadership training. Challenges and key learnings are reported. © 2008 Canadian College of Health Service Executives.
CITATION STYLE
van der Wal, R., & Globerman, J. (2008). Interventions that improved a practice environment: “Making a difference.” Healthcare Management Forum, 21(3), 29–34. https://doi.org/10.1016/S0840-4704(10)60272-4
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