Journal article

Introducing CRM into an academic library

Library Management, vol. 28, issue 6/7 (2007) pp. 281-291

  • 47

    Readers

    Mendeley users who have this article in their library.
  • 12

    Citations

    Citations of this article.
Sign in to save reference

Abstract

Introducing CRM into an academic library

Author-supplied keywords

  • abstract
  • conducted with the purpose
  • customer relations
  • customer service management
  • database management implementation
  • of discovering
  • purpose
  • this case study was

Get free article suggestions today

Mendeley saves you time finding and organizing research

Sign up here
Already have an account ?Sign in

Find this document

Get full text

Authors

  • Mei-Yu Wang

Cite this document

Choose a citation style from the tabs below

Save time finding and organizing research with Mendeley

Sign up for free