Investigating the Usability of E-Textbooks Using the Technique for Human Error Assessment

  • Jardina J
  • Chaparro B
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Abstract

Many schools and universities are starting to offer e-textbooks as an alternative to traditional paper textbooks; however, limited research has been done in this area to examine their usability. This study aimed to investigate the usability of eight e-textbook reading applications on a tablet computer using the Technique for Human Error Assessment (THEA). The tasks investigated are typical of those used by college students when reading a textbook (bookmarking, searching for a word, making a note, and locating a note). Recommendations for improvement of the user experience of e-textbook applications are discussed along with tips for usability practitioners for applying THEA.

Author-supplied keywords

  • HEI
  • THEA
  • e-book
  • e-reader
  • e-textbook
  • electronic reading device
  • online reading
  • tablet
  • usability

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Authors

  • Jo R Jardina

  • Barbara S Chaparro

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