ITIL: a framework for managing digital library services.

  • Cervone F
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Abstract

The purpose of this paper is to provide an overview of the Information Technology Infrastructure Library (ITIL) framework and its relevance to digital library projects and operations. [ABSTRACT FROM AUTHOR]

Author-supplied keywords

  • Digital libraries
  • Digital libraries -- Access control
  • Digital libraries -- Administration
  • Information superhighway
  • Information technology
  • Integrated library systems (Computer systems)
  • Library administration
  • Project management

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Authors

  • Frank Cervone

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