Knowledge sharing using IT service management tools: conflicting discourses and incompatible practices

  • Trusson C
  • Doherty N
  • Hislop D
  • 5

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Author-supplied keywords

  • discourse
  • it service management
  • knowledge sharing

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Authors

  • Clive R. Trusson

  • Neil F. Doherty

  • Donald Hislop

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