Knowledge sharing using IT service management tools: conflicting discourses and incompatible practices

  • Trusson C
  • Doherty N
  • Hislop D
  • 5


    Mendeley users who have this article in their library.
  • N/A


    Citations of this article.

Author-supplied keywords

  • discourse
  • it service management
  • knowledge sharing

Get free article suggestions today

Mendeley saves you time finding and organizing research

Sign up here
Already have an account ?Sign in

Find this document


  • Clive R. Trusson

  • Neil F. Doherty

  • Donald Hislop

Cite this document

Choose a citation style from the tabs below

Save time finding and organizing research with Mendeley

Sign up for free