Leadership and procedural justice climate as antecedents of unit-level organizational citizenship behavior

  • Ehrhart M
  • Zhang G
  • Bai Y
 et al. 
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Abstract

Despite an abundance of research conducted on organizational citizenship behavior (OCB) at the individual level of analysis, relatively little is known about unit‐level OCB. To investigate the antecedents of unit‐level OCB, data were collected from employees of 249 grocery store departments. Structural equation modeling techniques were used to test a model in which procedural justice climate was hypothesized to partially mediate the relationship between leadership behavior (servant‐leadership) and unit‐level OCB. Models were tested using both employee ratings and manager ratings of unit‐level OCB. The results gave general support for the hypotheses, although there were some differences depending on the source of the OCB ratings (supervisor or subordinate), whether the type of department was controlled for, and whether a common method variance factor was included. Overall, the evidence generally supported the association of both servant‐leadership and procedural justice climate with unit‐level OCB. Building on the current study, a multilevel framework for the study of OCB is presented in conjunction with a discussion of future research directions in four specific areas.

Author-supplied keywords

  • *Career Development
  • *Emotional Intelligence
  • *Employee Attitudes
  • *Employee Characteristics
  • *Management Personnel
  • *Occupational Stress
  • *Organizational Behavior
  • *Organizational Climate
  • *Prevention
  • *Self Control
  • *Test Construction
  • *Test Reliability
  • *Test Validity
  • *Top Level Managers
  • *Work (Attitudes Toward)
  • 1987
  • 1994
  • ADULTHOOD
  • Affect
  • Affective commitment
  • Autonomy
  • Bureaucracy
  • CITIZENSHIP
  • COMMUNICATION
  • CORPORATE culture
  • CORPORATIONS
  • Canada
  • Canonical analysis
  • Career change
  • China
  • Chinese leadership
  • Citizenship
  • Climate
  • Commitment
  • Contingent reward
  • Cultural value orientations
  • Customer citizenship behavior
  • Customer dysfunctional behavior
  • Customer justice perception
  • DS Asia
  • Determinants
  • EMPLOYEE motivation
  • EMPLOYEE ownership
  • EMPLOYEES -- Attitudes
  • EXPECTANCY theories
  • Empathy
  • Employe
  • Employees behaviour
  • Ethical leadership
  • Ethics
  • Group-value model
  • HD Industries. Land use. Labor
  • INDUSTRIAL psychology
  • INFORMATION technology
  • INFORMATION technology industry
  • IT workers
  • Implicit leadership theory
  • India
  • Information technology
  • Information technology professionals
  • Instrumental belief
  • Integrated Approach
  • Internal branding (IB)
  • Interpersonal justice
  • JOB satisfaction
  • Job change
  • Job satisfaction
  • KOREA (South)
  • Leader effectiveness
  • Leader ingroup prototypicality
  • Leader integrity
  • Leader-member exchange
  • Leadership
  • Legalism
  • Level of analysis
  • MULTIPLE regression analysis
  • Management Personnel
  • Marketing management
  • Marketing managers
  • Marketing planning
  • Marketing strategy
  • Middle East
  • Middle Level Managers
  • Moral virtues
  • Motivation and Employee Satisfaction
  • OFFICIALS & employees
  • ORGANIZATIONAL behavior
  • ORGANIZATIONAL change
  • ORGANIZATIONAL citizenship behavior
  • ORGANIZATIONAL effectiveness
  • ORGANIZATIONAL sociology
  • ORGANIZATIONAL structure
  • Organisational identification
  • Organizational Citizenship Behaviour
  • Organizational Commitment
  • Organizational citizenship
  • Organizational citizenship behavior
  • Organizational citizenship behavior (OCB)
  • Organizational citizenship behaviour
  • Organizational citizenship behaviour (OCB)
  • Organizational citizenship behaviours (OCB)
  • Organizational justice
  • Organizational philosophy
  • PERSONNEL management
  • PROFESSIONAL ethics
  • PROFESSIONAL relationships
  • PUBLIC sector
  • Performance
  • Person-Organization Fit (P-O Fit)
  • Policies
  • Procedural justice
  • Psychological contract
  • QUESTIONNAIRES
  • Red tae
  • Regulations
  • SNOWBALL sampling
  • SOCIAL aspects
  • SOCIAL psychology
  • SOCIOLOGICAL aspects
  • STRATEGIC planning
  • STRUCTURAL equation modeling
  • Satisfaction
  • Secondary education
  • Social dilemma
  • Social exchange
  • South Asian Cultural Groups
  • Strategy implementation
  • Strategy process
  • Stress
  • Supervisory support
  • Supervisor–subordinate guanxi · Trust in superviso
  • TRANSFORMATIONAL leadership
  • Teachers
  • Team building and group effects Efficacy
  • Trust
  • Turkey.
  • Turnover
  • Turnover intention
  • United States of America
  • Valence of job satisfaction
  • Work engagement
  • abusive supervision
  • affect
  • alexander
  • and in
  • and ris-
  • been shown to be
  • behaviors
  • behaviour
  • charismatic leadership
  • citizenship
  • citizenship behaviour
  • collective efficacy
  • collectivism
  • commitment
  • conflict management
  • construal
  • corporate greening á eco-initiatives
  • creative performance behaviors
  • cross-cultural management
  • cultural values
  • culture
  • d21
  • d23
  • diversity management
  • employee engagement
  • employee participation á environmental
  • employees
  • employees and the organization
  • employees attitudes
  • empowerment justice
  • equity sensitivity
  • europe and asia
  • fairness
  • folk high school
  • group cohesion
  • growing
  • have extensively shown
  • have led to a
  • hygiene factors
  • in supervisors
  • increasing processes of globalization
  • india
  • indian business context
  • indian context
  • individual-orientation
  • individualism
  • informal
  • ing markets in eastern
  • intention to leave
  • intention to search a
  • interactional justice
  • interdependent self
  • international human resource management
  • international organizational
  • jel classification
  • job
  • justice
  • kCorpClimate
  • kCorpCulture
  • kStar
  • knowledge economy
  • knowledge sharing
  • konovsky
  • leader member exchange
  • leadership
  • making
  • management
  • management á
  • mediator
  • motivation factors
  • natural disasters
  • ocb
  • organization
  • organization-orientation
  • organizational
  • organizational citizenship
  • organizational citizenship behavior
  • organizational citizenship behaviors
  • organizational citizenship behaviour
  • organizational commitment
  • organizational inflexibility
  • organizational justice
  • organizational justice reactions have
  • organizational loyalty
  • organizational reward
  • organzational justice
  • paper type research paper
  • particularly in china
  • perceived job alternatives
  • perceived organizational
  • perceived organizational support
  • positive psychological capital
  • positive psychology
  • positively
  • procedural justice
  • profit sharing
  • psychological capit al
  • psychological capital
  • psychological ownership
  • pugh
  • related to employee trust
  • relational aspects of work
  • relationship testing
  • role theory
  • ruderman
  • scale
  • scale testing
  • self-
  • shift workers
  • social exchange processes
  • social exchange processes in
  • social networks
  • social sensitivity
  • strategic decision-
  • teacher
  • teams
  • testing
  • the relationship between
  • voluntary cooperation
  • work attitudes
  • work culture
  • work engagement and organizational
  • work-values
  • workgroup commitment
  • á

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Authors

  • Mark G. Ehrhart

  • Gang Zhang

  • Yuntao Bai

  • Arran Caza

  • Lu Wang

  • Cindy P. Zapata-Phelan

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