Linguistic and cultural barriers to intercultural communication in foreign subsidiaries

  • Peltokorpi V
  • Clausen L
  • 24

    Readers

    Mendeley users who have this article in their library.
  • N/A

    Citations

    Citations of this article.

Abstract

This study examines the causes and consequences of linguistic and cultural barriers to inter-cultural communication in Nordic subsidiaries in Japan. Interviews with 30 Nordic (Finland; Denmark; Norway and Sweden) expatriates and 29 Japanese employees show that the main linguistic barriers to intercultural communication were lack of a shared language and low motivation to improve foreign-language proficiency. The main cultural barriers were collectivism; and status and power differences. Combined; the consequences of these barriers were extensive reliance on language intermediaries; information filtering; in-group/outgroup categorization; receiver-centred communication and incongruent supervisorsubordinate expectations. The interviews suggest that linguistic and cultural barriers have a differentiated impact on intercultural communication.

Get free article suggestions today

Mendeley saves you time finding and organizing research

Sign up here
Already have an account ?Sign in

Find this document

Authors

  • Vesa Peltokorpi

  • Lisbeth Clausen

Cite this document

Choose a citation style from the tabs below

Save time finding and organizing research with Mendeley

Sign up for free