Managing Change in Software Process Improvement

  • Mathiassen L
  • Ngwenyama O
  • Aaen I
  • 1


    Mendeley users who have this article in their library.
  • N/A


    Citations of this article.


Software process improvement has become the primary approach to improving software quality and reliability, employee and customer satisfaction, and return on investment. Although the literature acknowledges that SPI implementation faces various problems, most published cases report success, detailing dramatic improvements. Such best-practice cases are a great benefit when learning how to effectively implement SPI. On the basis of experiences from SPI initiatives and insights into organizational-change management, we offer the following advice for successful SPI implementation: software managers must appreciate that each SPI initiative is unique and carefully negotiate the context of change. Managers must also understand the elements of change involved. SPI can't succeed without managerial commitment and a mastery of appropriate change tactics.

Get free article suggestions today

Mendeley saves you time finding and organizing research

Sign up here
Already have an account ?Sign in

Find this document

There are no full text links


  • L. Mathiassen

  • O. Ngwenyama

  • I. Aaen

Cite this document

Choose a citation style from the tabs below

Save time finding and organizing research with Mendeley

Sign up for free