How to achieve a sustained competitive advantage that ensures long-term survival is a major concern for managers everywhere, but even more so for those in smaller firms, which may have more difficulty cndwing under hostile environmental conditions than larger organizations. Because innovation is a key driver of sustained competitive advantage and sustainable business growth, the management of innovation is a cen- tral concern for these firms. While research in innova- tion management has provided many insights into .specific aspects of innovation, the encompassing prob- lems confrontitig general managers, especially manag- ers of.small and tnedium-sizefirms, have been overlooked in the development of innovation management tools. As a case study in the value of innovation management techniques and tools in the development of a collabora- tive innovation network, this paper analyzes the use of innovation management techniques and tools by a lead- ing Spanish elevator manufacturer's research unit in implementing its open innovation strategy. This empiri- cal study will help managers to understand the role of innovation management tools in structuring an open in- novation strategy' based on collaboration and technology transfer.
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