Measuring organizational {IS} effectiveness: An overview and update of senior management perspectives

  • Seddon Peter B
  • Graeser V
  • Willcocks Leslie P
  • 2

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Author-supplied keywords

  • balanced scorecard
  • benchmarking
  • feasibility studies
  • is effectiveness
  • is evaluation
  • is success
  • it
  • it evaluation
  • it outsourcing
  • post-implementation

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Authors

  • B Seddon Peter

  • Valerie Graeser

  • P Willcocks Leslie

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