This paper examines alternative explanations for relationships between employees' race and self- and supervisor ratings of their organizational citizenship behavior (OCB). Job satisfaction of non-white employees was significantly lower than that of white employees. Findings from LISREL and logistic regression analyses indicated that employee race affected self-rated OCB directly and indirectly through the mediating influences of negative affectivity, co-worker social support, and job satisfaction. Internalization commitment did not mediate the effects of race on OCB. The implications of these findings for research and practice are discussed.
CITATION STYLE
Jones R, J., & Schaubroeck, J. (2005). Mediators of the Relationship Between Race and Organizational Citizenship Behavior. Journal of Managerial Issues, 16(4), 505–527. Retrieved from http://uq.summon.serialssolutions.com/link/0/eLvHCXMwQywzh5UHienpRBQHRqApQV3wJhlEdCMV9W6iDLJuriHOHrqwIjM-JScn3tzSFFgFAZsJhnzrzqyrcWF3uNq97JHU-vZrhgAMjypi
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