Methods and tools for corporate knowledge management

  • Dieng R
  • Corby O
  • Giboin A
 et al. 
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This article is a survey of some methods, techniques and tools aimed at managing corporate knowledge from a corporate memory designer's perspective. In particular, it analyses problems and solutions related to the following steps: detection of needs of corporate memory, construction of the corporate memory, its diffusion (specially using the Internet technologies), use, evaluation and evolution.

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  • Rose Dieng

  • Olivier Corby

  • Alain Giboin

  • Myriam Ribière

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