Does missed nursing care predict job satisfaction?

Abstract

This study explores the impact of missed nursing care (required patient care that is omitted) on job satisfaction of nursing personnel. Data from 3,135 registered nurses (RNs) and 939 nursing assistants (NAs) on 110 patient care units in ten midwestern hospitals revealed that nursing staff who perceived less missed nursing care on the patient care unit where they work are more satisfied in their current position and oc-cupation. Perceptions of staffing adequacy also significantly predicted both satisfac-tion variables. Focused interventions aimed at decreasing missed care and ensuring staffing adequacy are needed to improve job satisfaction and patient care. © 2011 by the Foundation of the American College of Healthcare Executives.