How to motivate and retain knowledge workers in organizations: A review of the literature

  • Carleton K
  • 67


    Mendeley users who have this article in their library.
  • N/A


    Citations of this article.


With the exponential growth of information and the increasingly rapid rate of change, one of the most valuable resources in organizations today is knowledge workers. These individuals are pivotal to effective change management and organizational sustainability. Knowledge workers process, synthesize and generate knowledge in order to problem-solve and innovate in organizations. Characterized by a high level of education, superior interpersonal communications skills, and exceptional information processing abilities, these employees are generally more concerned with adding value to the organization than earning a high salary. Based on the research, some ways to motivate and retain knowledge workers include: providing challenging and meaningful work, enabling learning and career development opportunities, ensuring adequate resources, recognizing contributions, and creating a supportive environment.

Get free article suggestions today

Mendeley saves you time finding and organizing research

Sign up here
Already have an account ?Sign in

Find this document


  • Karen Carleton

Cite this document

Choose a citation style from the tabs below

Save time finding and organizing research with Mendeley

Sign up for free