Multitasking: Do preference and ability interact to predict performance at work?

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Abstract

This study examined the moderating role of polychronicity, the preference for multitasking, on the relationship between multitasking ability and performance. The results support the importance of fit in understanding the interaction between preference for and ability to multitask. The relationship between multitasking ability and an overall performance composite was stronger for individuals higher in polychronicity. For employees low in polychronicity, having the ability to multitask did not translate into meaningful performance differences. © 2013 The British Psychological Society.

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Sanderson, K. R., Bruk-Lee, V., Viswesvaran, C., Gutierrez, S., & Kantrowitz, T. (2013). Multitasking: Do preference and ability interact to predict performance at work? Journal of Occupational and Organizational Psychology, 86(4), 556–563. https://doi.org/10.1111/joop.12025

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