New business process model in web service environment

Abstract

This paper introduces the background and motivation of a new business process model, customized flow model, applied to a web service environment. It then presents a prototype system (Intelligent Platform of Virtual Travel Agency, IPVita) developed for this research, narrates the IPVita's architecture and functions. After giving definitions of the customized flow model, the paper describes how to analyze and capture customer's requirements and how to generate a customized flow according to these requirements. Copyright © 2009 Binary Information Press.