'Not going back': A review of the literature on sustainable organisational change

  • Buchanan D
  • Fitzgerald L
  • Ketley D
 et al. 
  • 175


    Mendeley users who have this article in their library.
  • N/A


    Citations of this article.


Why do some organizational changes persist, while others decay? The sustainability of change can be defined broadly as the process through which new working methods, performance goals and improvement trajectories are maintained for a period appropriate to a given context. However, sustainability has received limited attention, although the concept reflects Lewin's concern with ‘refreezing’ (Lewin. K. 1951. Field Theory in Social Science: Selected Theoretical Papers by Kurt Lewin, UK edition published 1952, ed. D. Cartwright, London: Tavistock). In an uncertain environment, working practices that fail to adapt are targets for change, and stability has been regarded not as a condition to be achieved, but as a symptom of inertia, a problem to be solved. This paper reviews the emerging literature, seeking to develop a provisional model of the processes influencing change sustainability and decay, as a platform for further research. This review suggests that sustainability is dependent on multiple factors, at different levels of analysis: substantial, individual, managerial, financial, leadership, organizational, cultural, political, processual, contextual and temporal. The relative significance of those factors cannot be determined a priori, raising questions concerning the properties of the sustainability process with regard to different types of change in different contexts.

Get free article suggestions today

Mendeley saves you time finding and organizing research

Sign up here
Already have an account ?Sign in

Find this document


  • David Buchanan

  • Louise Fitzgerald

  • Diane Ketley

  • Rose Gollop

  • Jane Louise Jones

  • Sharon Saint Lamont

Cite this document

Choose a citation style from the tabs below

Save time finding and organizing research with Mendeley

Sign up for free