Organizational Citizenship Behavior and Social Loafing: The Role of Personality, Motives, and Contextual Factors

  • Hoon Tan Min Tan H
  • Hoon Tan H
  • Kong Chian L
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Abstract

The present study integrates the literature on social loafing and organiza-tional citizenship behavior (OCB). The authors examined the roles of personality, motives, and contextual factors in influencing the work behaviors of OCB and social loafing. In a sample of 341 individuals working in project groups, with data collected over 3 time periods, the authors found that conscientiousness was negatively related to social loafing. They also found the known positive relation of OCB with conscientiousness. Felt respon-sibility was negatively related to social loafing. The authors found no significant relations between social loafing and OCB motives. THE POPULARITY OF USING WORK GROUPS in organizations has risen significantly over the past decade (e.g., Katzenbach & Smith, 1993). Team-based work groups are used in a diverse range of tasks and have become an almost indispensable feature in organizations (Katzenbach & Smith). This increased use of groups has led to research attention on group productivity and group produc-tivity loss (Ilgen, 1999). In particular, a substantial amount of research attention has been devoted to studying the manifestation of social loafing behavior and organizational citizenship behavior (OCB). Social loafing behavior is one form of group productivity loss, whereas OCB contributes to increased productivity and effectiveness. The workplace phenomena of OCB and social loafing have not been studied together despite the apparent parallels that connect the two fields. For example, both work behaviors are driven by motivational factors, are exer-cised within the discretion of individuals, and have an impact on overall orga-nizational performance. Thus far, OCB has been studied in the organizational behavior literature and social loafing has been studied under social psychology.

Author-supplied keywords

  • motives
  • organizational citizenship behavior
  • personality
  • social loafing

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Authors

  • Hwee LI Hoon Tan Min Tan

  • Hwee Hoon Tan

  • Lee Kong Chian

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