Organizational Communication: Challenges for the New Century

  • Elizabeth Jones B
  • 3


    Mendeley users who have this article in their library.
  • N/A


    Citations of this article.


Organizational communication covers an eclectic mix of approaches, theories, and methodologies, developed within organizational settings or applied from other areas. The authors start their assessment of recent literature with 6 challenges for the field that have been delineated in previous reviews: (a) to innovate in theory and methodology, (b) to acknowledge the role of ethics, (c) to move from micro- to macrolevel issues, (d) to examine new organizational structures and technologies, (e) to understand the communication of organizational change, and (f) to explore diversity and intergroup aspects of communication. All 6 challenges implicate the importance of considering the intergroup level of analysis as well as the interpersonal and organizational levels, to undertake multilevel research in context, and to consider the role and place of voice in organizations. Finally, researchers must make their research ethical and consequential.

Get free article suggestions today

Mendeley saves you time finding and organizing research

Sign up here
Already have an account ?Sign in


  • Bernadette Watson John Gardner Cindy Gallois Elizabeth Jones

Cite this document

Choose a citation style from the tabs below

Save time finding and organizing research with Mendeley

Sign up for free