Organizing Improvement Work: A Longitudinal Case

  • Pries-Heje J
  • Krohn M
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Abstract

Organizing improvement work is a decision that is often made in vain. There is no standardized way to do things that works
for every improvement effort. A more contingent approach is needed. Experience from seven years of improvement work at SimCorp
shows that different types of improvement work requires different ways of organizing. We identify five ways of organizing
for five types of improvement work. We use 9 case studies from SimCorp to show how they fit together. The resulting framework
can be used to find a suitable way of organizing for a given type of improvement work.

Author-supplied keywords

  • governance
  • organizing improvement work
  • spi

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Authors

  • Jan Pries-Heje

  • Malene Krohn

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