Organizing improvement work: A longitudinal case

Abstract

Organizing improvement work is a decision that is often made in vain. There is no standardized way to do things that works for every improvement effort. A more contingent approach is needed. Experience from seven years of improvement work at SimCorp shows that different types of improvement work requires different ways of organizing. We identify five ways of organizing for five types of improvement work. We use 9 case studies from SimCorp to show how they fit together. The resulting framework can be used to find a suitable way of organizing for a given type of improvement work. © Springer-Verlag Berlin Heidelberg 2007.