{priority investigate} Examining the effects of role stress on customer orientation and job performance of retail salespeople

  • Knight D
  • Kim H
  • Crutsinger C
  • 13

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Abstract

Examining the effects of role stress on customer orientation and job performance of retail salespeople

Author-supplied keywords

  • customer orientation
  • department stores
  • paper type research paper
  • performance levels
  • sales force
  • stress
  • united states of america

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Authors

  • Dee K. Knight

  • Hae-Jung Kim

  • Christy Crutsinger

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