Process models for telehealth: an industrial approach to quality management of distant medical practice.

  • Kangarloo H
  • Dionisio J
  • Sinha U
 et al. 
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Abstract

Process modeling is explored as an approach for prospectively managing the quality of a telemedicine/telehealth service. This kind of prospective quality management is more appropriate for dynamic health care environments compared to traditional quality assurance programs. A vector model approach has also been developed to match a process model to the needs of a particular site.

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  • ISBN: 1067-5027
  • ISSN: 1531-605X
  • SCOPUS: 2-s2.0-0033257915
  • PUI: 31266622
  • PMID: 10566418
  • SGR: 0033257915

Authors

  • H Kangarloo

  • J D Dionisio

  • U Sinha

  • D Johnson

  • R K Taira

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