Psychology of computer use: XXXIV. The Computer Hassles Scale: Subscales, norms, and reliability

  • Hudiburg R
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Presents norms for the Computer Hassles Scale for assessing stress resulting from human computer interactions. Nine samples drawn from different studies of college computer users, comprising a total of 1,199 Ss, formed the normative database for the 37 item scale and 2 subscales. Ss were asked to indicate which hassles had affected them over the past 2-mo period, and to rate the severity of each. Results indicate that all scales had high internal consistency. Guidelines for identifying high and low severity of computer users’ stress are suggested.

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  • Richard A Hudiburg

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