Quality of Staff Service User Interaction in Two Day Centres for Adults with Learning Disabilities

  • Skea D
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Abstract

This paper explores the interconnections between literacies learning, self-confidence, identity as a learner and social capital. It draws from a two-phased study of over six hundred literacy and numeracy learners in Scotland that examined various aspects of their learning experiences and their perceptions of the impact that learning had on their lives. It reports on the changes in social capital and self-confidence experienced by learners between the two phases and explores the complex connectedness between engagement in learning and the development of self-confidence, an increasingly positive identity as a learner, and enhanced social capital. It argues that the increases in social activity and networking reported on by learners had been developed through being at the centre of a range of new networks in relation to their tutors, other staff and fellow students that in turn have led to more engagement locally. Learning and its benefits are dynamic and a number of positive changes in learners lives are illustrated to show the impact of participation in literacies learning.

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APA

Skea, D. (2007). Quality of Staff Service User Interaction in Two Day Centres for Adults with Learning Disabilities. Mental Health and Learning Disabilities Research and Practice, 37–53. https://doi.org/10.5920/mhldrp.2007.4137

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