Recovering Context After Interruption

Abstract

As information systems become more complex and present an increasingly rich amount of information to users, interruptions present an ever larger hurdle to operational eciency. User interface technologies intended to support increased user-control of the transitions between computer-based tasks can help mitigate that obstacle. We present a three-pronged approach that combines dynamic interruption coordination support with context review mechanisms to aid user navigation through interruptions. These mechanisms are implemented within a spoken dialogue interface system for a radio-based humansoftware agent military logistics task.