Redesigning communities of practice using knowledge network analysis

  • Helms R
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Abstract

The performance of many companies in today’s knowledge economy relies on informal networks. Such networks promote the lateral sharing of knowledge between employees, which results in sharing best practices and innovations. Informal networks have received a lot of attention in literature and they are referred to as communities of practice. Several authors agree that communities make employees more effective in dealing with knowledge and contribute to the performance of the organization (Epple, Argote & Murphy, 1996; Cross & Parker, 2004). Therefore, also the effective and efficient implementation of communities of practice received much attention.

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Authors

  • R W Helms

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