Relationally- ­ ‐ responsive interaction in business

  • Esbjerg L
  • 2


    Mendeley users who have this article in their library.
  • N/A


    Citations of this article.


Interaction between active, individually significant and interdependent actors is a central concern for research within the IMP tradition, which emphasises that it is what happens between a company and others that constitutes the core of business. Nevertheless, it is also recognised that our understanding of the nature of interaction and its implications for business remains limited. This paper develops a theoretically grounded understanding of how business actors orient themselves towards each other in relationally-­‐responsive interaction. Amongst other things, this understanding offers a more satisfying conceptualisation of identity than that found in the IMP literature, which argues that identity is determined by resources and activities. Another important contribution is the distinction made between two kinds of challenges, which business actors face in their day-­‐to-­‐day activities: logical problems and difficulties of orientation.

Author-supplied keywords

  • business actors
  • interaction processes
  • orientational difficulties
  • problems
  • relationally-
  • responsive interaction

Get free article suggestions today

Mendeley saves you time finding and organizing research

Sign up here
Already have an account ?Sign in

Find this document

There are no full text links


  • Lars Esbjerg

Cite this document

Choose a citation style from the tabs below

Save time finding and organizing research with Mendeley

Sign up for free