Reuse in the wild: an empirical and ethnographic study of organizational content reuse

  • Mejova Y
  • Schepper K
  • Bergman L
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We present a large-scale study of content reuse networks in a large and highly hierarchical organization. In our study, we combine analysis of a collection of presentations produced by employees with interviews conducted throughout the organization and a survey to study presentation content reuse. Study results show a variety of information needs and behaviors related to content reuse as well as a need for a personalized and socially-integrated networking tool for enabling easy access to previously generated presentation material. In this paper we describe our findings and outline a set of requirements for an effective content reuse facility.

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  • Yelena Mejova

  • Klaar De Schepper

  • Lawrence Bergman

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