Socially-aware design: The 'slanty' approach

Abstract

In this article we discuss 'slanty design', which incorporate three new principles into a conventional user-centered design process. These are designing for non-goals (things you wish the user not to be able to do); creating anti-usability (designing so that it is difficult to achieve the non-goals); and clean design (solutions without unwanted side-effects that then have to have solutions designed for them). Slanty design incorporates many of the concepts of socio-technical approaches, and is explained using a variety of examples, including an airport baggage carousel, and the remaining challenges outstanding are described. [Article copies are available for purchase from InfoSci-on-Demand.com]. Copyright © 2009, IGI Global.