Online group work is becoming an increasingly popular instructional strategy. Although researchers have questioned the benefits of group work in online learning environments, little empirical research has examined the challenges it presents. The purpose of this study was to investigate the experiences of students involved in online group work to explore its benefits and challenges. The findings indicated that most learners found that building familiarity with group members, receiving instructors' prompt feedback, and managing time effectively were beneficial. Challenges resulted from difficulties communicating, misunderstanding of course goals, and a perceived lack of sense of community. Suggestions for addressing these challenges are provided.
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