Sustainability Aspects of Facilities Management Companies

  • Millin A
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Abstract

In a fiercely competitive post-recession business climate, facilities management (FM) companies have to do more than deliver sustainable services to clients, they also have to stay in business and prosper. There is a need for relevant business sustainability aspects to be identified and documented. This paper meets that need. A literature review, followed by an online survey was used. FM practitioners within the Gulf Cooperation Council region were asked about their companies' adoption of sustainability related practices. Primary research revealed that within the GCC FM community business leaders are failing to identify risk to their businesses while useful guidance in the form of published standards is largely ignored. Sustainability maturity among these companies was generally low. A taxonomy of sustainability aspects was introduced, which may be used to guide and support FM companies towards sustainability maturity and also provide the foundation for year-on-year performance improvement.

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Authors

  • Alan K. Millin

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