A sustainability-oriented multi-dimensional value assessment model for product-service development

  • Xing K
  • Wang H
  • Qian W
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Abstract

In the product-service system (PSS), products are carriers of functions and media of services. Currently, value creation in PSS is directly related to the capabilities of the product-service solutions provided to serve customer demands and supplier business interest over time. There is a need for an evaluation approach that can identify in what manner and to what extent products and services should best be bundled in the development of a company’s value proposition. Furthermore, with an increasing focus on the sustainability profile of business operations, it is necessary to incorporate environmental impact measures with technical performance and cost measures to present a more comprehensive value assessment of product-service development. In this paper, a sustainability-oriented value assessment model is proposed as an attempt for product-service development decision support based on life cycle thinking. In this proposed approach, the fitness for extended utilisation indicators, the net present value (NP...

Author-supplied keywords

  • case study
  • life cycle assessment
  • product-service system
  • scenario analysis
  • sustainability
  • value measures

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Authors

  • K. Xing

  • H. F. Wang

  • W. Qian

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