Team shared mental model as a contributing factor to team performance and students' course satisfaction in blended courses

Abstract

The purpose of the study was to examine how team shared mental model (SMM), team performance, and students' course satisfaction change over time and how Team-SMM affects team performance and students' course satisfaction. Forty-eight preservice teachers from two undergraduate blended courses participated in this study. The data were obtained via two online questionnaires (shared mental model instrument and Course Satisfaction Scale) administered throughout Spring 2010. Data analysis was conducted using repeated measures ANOVA and multiple linear regression techniques. Results indicated that Team-SMM and students' course satisfaction changed slightly over time but the change was not statistically significant. Team performance increased significantly over the courses. Additionally, attitudes towards teammates and task were closely linked with effective team performance and students satisfaction. In the early stage of the courses, general team knowledge, resource, and environment explained a significant amount of variance in students' course satisfaction. © 2011 Elsevier Ltd. All rights reserved.