Uptake and use of electronic information services: Trends in UK higher education from the JUSTEIS project

  • Urquhart C
  • Thomas R
  • Armstrong C
 et al. 
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The aim of the JUSTEIS project over the first three cycles (1999-2002)
was to examine the uptake and use of electronic information services in
higher education in the UK, so that planning of services could be
informed by trends in usage and evidence of specific needs. The
objectives were to: examine which services were used by students and
academic staff; how senior library staff planned services to purchase
content and support its use; and examine how library and information
services promoted services through their Web pages. Results over the
three years explained the growing popularity of electronic journal
services, the acceptance of the search engine model for information
retrieval and the important role academic staff play in the promotion of
electronic information services for student learning. Conclusions and
recommendations concern the need for library and information staff to
make their approach to integration of information skills into the
curriculum appropriate for the discipline, the type of institution, and
its strategy for implementation of any virtual or managed learning
environment software.

Author-supplied keywords

  • Higher education
  • Information systems
  • United Kingdom
  • User satisfaction

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  • Christine Urquhart

  • Rhian Thomas

  • Chris Armstrong

  • Roger Fenton

  • Ray Lonsdale

  • Siân Spink

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